Scheduling Specialist

Position description

Regional Diagnostic Radiology and Alliance Imaging are seeking an Imaging Scheduling Specialist to work as a vital member of the imaging team providing outpatient scheduling and front desk support to our community. We are seeking a candidate who has previous experience in medical imaging scheduling or imaging department support.

 

Qualifications

Preferred experience in medical or imaging scheduling, medical front office or medical reception. Organized, efficient and multifunctional. Ability to work independently. Requires excellent interpersonal skills and demonstrates effective communication.

 

Essential Functions

  • Answer phones, schedule exams, and educate patients and referring clinics on exam procedures and instructions.

  • Obtain and update patient demographics.

  • Obtain and maintain medical records in document management.

  • Obtain orders for exams that are scheduled.

  • Work with radiologists, clinic staff, referring clinics and patients on scheduling issues.

  • Pre-register and confirm patient appointments.

  • Verifies insurance for patients.

  • Uses knowledge of insurance carriers (example Medicare) and procedures that require

  • waivers to obtain authorization if needed prior to appointment.

  • Arranges interpreter services as needed.

  • Maintains orderliness and cleanliness of work areas and/or patient rooms.

  • Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

  • Greet and check in patients, collect upfront payments, obtain required paperwork and questionnaires from patients.

  • Assist team members with facilitating patient flow, which may include helping to move patients in and out of imaging equipment.

  • Opens and closes clinic as per company guidelines.

  • Attends meetings as required.

  • Responsible and accountable for protecting the privacy and confidentiality of Protected Health Information (PHI) and Electronic Protected Health Information (EPHI) pertaining to patients and employees.

  • Performs other related duties as identified.

 

License or Certification

High School or GED required

BLS certified preferred

Background or education in medical terminology, medical imaging

 

Physical Requirements

Requires moderate to heavy physical efforts in lifting and moving patients, equipment and supplies. Required to assist all patients throughout their exam. Strenuous physical effort may be required while assisting patients from wheelchairs and stretchers. Work requires unrestricted walking, standing, reaching, stooping, bending, twisting, pushing and pulling. Must be able to read and understand patient orders and technical materials. Motor coordination needed to operate heavy and delicate equipment. Intact sense of sight and hearing for distances of up to 20 feet is necessary.

 

Job Type: Full-time

Pay: $16- $21 per hour

 

Benefits:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Schedule:

  • Day shift

  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Medical scheduling: 2 years (Preferred)

  • Imaging Department: 1 year (Preferred)

Work Location:

  • One location

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous

  • People-oriented -- enjoys interacting with people and working on group projects

  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

  • Detail-oriented -- would rather focus on the details of work than the bigger picture

  • Autonomous/Independent -- enjoys working with little direction

 

Join our dynamic team! 

If you are interested and qualified, please send us your resume.